Author: Gwen Edwards

Celebrating Consulting Excellence Recognition

Posted on by Gwen Edwards

Bexprt CTO, Mahmoud ElZayet, shares his reflections on recent team successes.

Winning the recent “AWS Rising Star – Consulting Partner of the Year – MENA” marks a monumental milestone in our journey at Bexprt. Over the last 2 years in the relationship with AWS, we’ve achieved a lot that seemed impossible at the start – we can’t be prouder of this AWS recognition.
There’s no better time to reflect on what we have achieved, and as an AWS Partner, review what we do to stay ahead of customer needs in this fast moving sector. 

Customer Focus 

To be an AWS Partner you must stay customer obsessed working backwards from customer requirements. 

  • We have achieved 5x targeted customer consumption, underscoring delivery excellence. 

We have consistently received positive customer feedback, reinforcing our focus on quality and outcomes. 

AWS Partnership Growth 

As an AWS Partner, our fuel is Programs and Competencies we have been acquiring: 

  • We initially achieved AWS Advanced Partner status – a feat which usually takes 2+ years – in just six months, reflecting our rapid progression and technical depth. We kept adding SDPs (Service Delivery Programs), Well Architected and Migration related achievements. 
  • We have deepened and strengthened our special focus on AI and Resilience aligning with industry-leading growth. 
  • We are officially among the “early achievers” of the prestigious AWS Resilience Competency. 

Technical Excellence 

We maintained an average of 3x AWS certifications per Engineer, with overachievement in Pro and Speciality certifications; underscoring our team’s dedication to investing in their personal growth and staying ahead. 

Thanks to our strong relationship with AWS, our team were given early access to Amazon Bedrock functionalities, driving the next wave of innovation in AI, and implementing into our own solutions. 

We actively participated in regional AWS CTO round tables, Partner and customer special events, shaping the use of AWS technologies in emerging markets.  

Solution Innovation 

  • We successfully built 2x groundbreaking solutions addressing AI and Resilience challenges, in close collaboration with customers: Bextract™ & Bex-DR™. 
  • We achieved AWS “Qualified Software” status and published both of these Bexprt solutions on AWS Marketplace as a true attestation of vetted high-quality solutions. 
  • We leveraged these cutting-edge Bexprt solutions to keep delivering rapid Proof-of-Concepts (PoCs) and rolling out ready-to-scale solutions in record time. 

Industry Focus 

Successfully diversified into multiple industries, including FSI, Automotive, Healthcare, Manufacturing, Telco, Retail, and Media, showcasing our adaptable and industry-relevant expertise. 

Our solution use-cases are now industry-focused aligning quickly to customer goals. 

Closing Thoughts

These achievements reflect not just our technical growth but also our deep collaboration with AWS, our customers, and the Bexprt team’s commitment to excellence. As we look to the future, our focus remains the same: to innovate, solve challenges, and deliver tangible value to our customers, in businesses across all industries. 

Here’s to successfully scaling new heights together! 

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Bexprt ◦ Your cloud business partner. hello@bexprt.com

Bexprt wins 2024 AWS Rising Star Consulting Partner of the Year for the Middle East & North Africa

Posted on by Gwen Edwards

3rd December 2024 ◦ Wokingham, UK & Riyadh, Kingdom of Saudi Arabia ◦ UK-based technology company Bexprt wins 2024 AWS Rising Star Consulting Partner of the Year for the Middle East & North Africa.

Bexprt recognized by AWS in the Middle East and North Africa as leaders in helping customers drive innovation.

Bexprt, multi-award winning, AWS Advanced Consulting Partner, today announced that it was named the winner of the 2024 AWS Rising Star Consulting Partner of the Year for the Middle East & North Africa, a regional AWS award recognizing partners that play a key role helping customers drive innovation and build solutions on AWS.

AWS Regional Partner Awards recognize AWS’s Top Partners of the Year and Rising Star Partners of the Year, whose business models have embraced specialization, innovation, and collaboration over the past year. AWS Partner Awards recognize partners whose business models continue to evolve and thrive on AWS as they work with customers. Winners were selected based on objective criteria with results audited by third-party analyst firm, Canalys.  

2024 has been a phenomenal year for Bexprt. Headquartered in the UK, with a regional office in Riyadh, the Bexprt team has achieved a considerable list of AWS and business accolades, including,

  • Specialized AWS Resilience Competency
  • Two inhouse developed software solutions attained AWS Qualified Software Status,
    • Bextract: AI-assisted Intelligent Document Processing solution, with Amazon Bedrock integration,
    • and Bex-DR: automated drill testing of AWS disaster recovery solution
  • AWS Marketplace listings for Bexprt products and services, as well as ISVs
  • Saudi Cloud Summit 2024 (for the 2nd year in a row, Bexprt has organized this highly-regarded customer event in cooperation with AWS)
  • Delivery of 34+ AWS cloud projects
  • AWS Well-Architected Partner Program
  • The King’s Award for Enterprise for International Trade, the UK’s most prestigious business award – Bexprt is the first company to receive this honour for Cloud Services, and the first for AI Services.

“We are absolutely thrilled to have been recognized by AWS with this significant regional award, independently audited by Canalys,” shared Bexprt CTO Mahmoud El Zayet.

“We opened our Riyadh office and founded our public cloud practice in December 2022, and to be recognized by AWS as a Rising Star in the Middle East & North Africa within two years is a true testament to the expertise and dedication of the Bexprt team we have built, and the collaboration with our customers and AWS. Our early access to Amazon technologies and AWS programs enables our skilled team to deliver world-class cloud projects, leveraging gen AI and the latest capabilities, combined with innovative commercial offers, to delight our customers.”

“We are thrilled to have been recognized with this AWS award, and excited for where our collaboration with AWS will take us next!”

Mohammad Refaat, Head of Engineering at deep-tech and AI company Intelmatix, said,

“Bexprt has been with us for the past 14 months, supporting us as we built and scaled our product. They began by assessing our existing infrastructure, taking a close look at what we had and what we aimed to achieve. They provided a migration proposal, which we reviewed and finalized together. They also worked with us to secure AWS jumpstart funding and additional AWS credits, providing the resources needed for our full migration to AWS.”

“Even now, they continue to support us with consultations whenever needed. For instance, Waleed, Bexprt’s Head of Cloud Services, has been tremendously helpful—it’s always easy to reach out to him, and he’s quick to jump on a call to work through queries and find solutions. Thank you, Bexprt—you’re a great partner to us!”

Meshari Hussain, Head of Digital at Vita Care, part of Tamer Group, said,

“Bexprt provide us with Professional Services to optimize our AWS architecture and costs. I really appreciate the way in which they take the time to deeply understand our issues and ambitions, before providing us with the options and recommendations we need to make a business decision. They’re great to work with, and a valued business technology partner.”

Bexprt Team achievements May 2023 – December 2024 from left to right: “Made in the UK Sold to the World” UK Government award for Digital Exports, AWS Rising Star Consulting Partner of the Year for the Middle East & North Africa, The King’s Award for Enterprise for International Trade 2024, plus photos from LEAP 2024, Saudi Cloud Summit 2024 and 2023, Royal Reception at Windsor Palace, and Great Futures UK & Saudi Arabia Joint Governmental Trade Mission.

The AWS Partner Network (APN), is a global partner program, focused on helping partners build successful AWS-based businesses or solutions by providing business, technical, marketing, and go-to-market support. The APN includes independent software vendors (ISVs) and systems integrators (SIs) around the world, with AWS Partner participation growing significantly during the past 12 months.

Discover more

  • Bexprt is an AWS Advanced Consulting Partner, Regional SI, AWS Reseller, with their own AI solutions over AWS and on AWS Marketplace, and an AWS differentiated Service and Solutions Partner
  • Find Bexprt’s solutions and services in the AWS Marketplace, and on AWS Partner Finder
  • Find the official AWS announcement here
  • Press queries: hello@bexprt.com

Bexprt ◦ Your cloud business partner. hello@bexprt.com

Lord Lieutenant presents Bexprt with the King’s Award for Enterprise

Posted on by Gwen Edwards

4th November 2024 ◦ Wokingham, The Royal County of Berkshire ◦ UK-based technology company Bexprt becomes the first Cloud & AI Services Company honoured with a King’s Award for Enterprise.

In a ceremony held in Wokingham’s Town Hall on the 4th November, His Majesty’s Representative, the Lord Lieutenant of the Royal County of Berkshire, Mr Andrew Try, presented the commemorative award and the Grant of Appointment to Bexprt’s CEO and Founder, Mohamed Hamdy, in front of the Mayor of Wokingham, Councillor Rob Comber, Local Councillors, business colleagues, friends, family and some of the Bexprt HQ team.

The King’s Awards for Enterprise are the most prestigious awards for UK businesses, recognising and celebrating business excellence across the UK. On the recommendation of the UK Prime Minister, and approved by His Majesty The King, they are awarded to businesses which have demonstrated outstanding success in their respective fields of innovation, international trade, sustainable development and promoting opportunity through social mobility.

During the presentation ceremony, addressing Mohamed, the Lord Lieutenant said,

“You are a credit to the country and the county of Berkshire and prove that innovation and particularly international trade are all things that, with focus and creativity Britain can be extremely successful at. You are a role model to others and on behalf of His Majesty I congratulate you on winning this award.”

“I am honoured to formally receive this most prestigious award on behalf of the Bexprt Team, in the presence of some of our key partners, business colleagues, friends, and family, whose support has been invaluable in reaching this milestone”, shared Mohamed Hamdy, Founder & CEO of Bexprt.

“We are the first Cloud & AI Services company to receive the King’s Award for Enterprise, an exciting achievement for our Winnersh Triangle headquartered business.”

Exporting since day one, and with over 90% of their revenue from digital exports, Bexprt’s specialist teams use their expertise to deliver cloud and AI solutions to solve clients’ problems, and digitally transform their businesses. Bexprt is the first company to receive a King’s Award for Enterprise (in any category) for supporting customers in their digital transformation journey to the cloud, and the delivery of cloud and AI services to their customers.

Photo above. left to right: Mohamed Tawfik, Gwen Edwards, Mahmoud El Zayet, Ahmed Okasha and Mo Hamdy from Bexprt, with the Lord Lieutenant of the Royal County of Berkshire, Mr Andrew Try, Cadet Staff Sergeant Johnathan Opoku-Anokye, Alex Vlasin from Bexprt, and Bexprt Business Advisors, Carole Hewitson and Richard Lee.

“To receive this accolade is a huge honour for any company, and very well deserved by Mohamed and the team. The pace at which Bexprt have expanded their cloud and AI business internationally, the contracts and partnerships they have delivered, are truly impressive,” shared Richard Lee, Bexprt Non-Exec Advisory Board Member and former Founder & CEO of Creativity Software. “This Wokingham based-business is delivering phenomenal projects across the Europe, Africa and particularly the Middle East – one to watch!”

Above: Bexprt team members chat with the Mayor of Wokingham, Councillor Rob Comber in the Main Hall of Wokingham Town Hall, ahead of the award presentation.

Founded in 2018, Bexprt is an independent, privately owned company, headquartered in Wokingham, UK, with a wholly owned subsidiary and regional office in Riyadh, Saudi Arabia. The business delivers cloud and AI services to clients across Europe, the Middle East, Africa and North America, and today employs over 30 technology experts globally. Specialising in Advanced Analytics, Generative-AI, Resilience & Telco Cloud, Bexprt has been exporting since day one, and 90% of their revenues are from international trade – an exceptionally high proportion.

Photo. left to right: Gwen Edwards, CMO, Mahmoud ElZayet, CTO, Ahmad Okasha, Director of Telecom Services, and Mohamed Hamdy, Bexprt Founder & CEO.

Click through to play the video of the Award Presentation

The King’s Awards for Enterprise, previously known as The Queen’s Awards for Enterprise, were renamed last year to reflect His Majesty The King’s desire to continue the legacy of HM Queen Elizabeth II’s by recognising outstanding UK businesses. The Award programme, now in its 58th year, is the most prestigious business award in the country, with successful businesses able to use the esteemed King’s Awards Emblem for the next five years. This year, Bexprt is one of 252 organisations nationally to be recognised with a prestigious King’s Award for Enterprise, and specifically, receives The King’s Award for Enterprise for International Trade, for Outstanding Short Term Growth in Overseas Sales.

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Bexprt ◦ Your cloud business partner. hello@bexprt.com

Saudi Cloud Summit 2024 Recap & 2025 Plans

Posted on by Gwen Edwards

Saudi Cloud Summit 2024 ◦ Organized by Bexprt, powered by AWS.

Recap, photos and 2025 plans.

“My thanks to all who joined us for SCS24. Over 70 organisations were represented, and together we discussed the latest technology and commercial updates from our partners, insights into solution deployments, and were joined on stage by customers sharing project insights. The all-day event show-cased live solution demos, as well as extensive networking opportunities – some great conversations and introductions were made, and plenty of ideas were exchanged!”

“I would like to thank our sponsors Boomi, Glide Publishing Platform and Zscaler, as well as our event partner, AWS, all of our expert speakers, support team, plus all of the Bexprt Team for such a collaborative and well considered event. It was really energising to be part of such a competent team!” Mo Hamdy, Bexprt Founder & CEO

Held on Thursday 10th October 2023, at the Hilton Hotel, Riyadh, the second edition of the Saudi Cloud Summit brought together CxOs and Senior Business Leaders from all sectors of the GCC, and enabled attendees to optimize their access to cloud & AI expertise, and experience, in Saudi. 

Saudi Cloud Summit 2024, recap video

Those who joined us discovered the latest cloud technology and commercial updates for Saudi Arabia, and enjoyed unrivalled networking opportunities. 

This exclusive, closed-door, private and in-person-only meeting included,

  • Bextract™ Enhanced Intelligent Document Processing: Bexprt CTO Mahmoud El Zayet announced new direct integration with Amazon Bedrock to support business workflows with AI agents, and gave a live demo of a real use case: Integration of Al-powered IDP solution with SAP ERP system to automate the processing of invoices, reducing manual effort and improving accuracy.
  • Voice of the Customer: Mohammad Refaat, Director of Engineering at deep tech AI company Intelmatix, and Bexprt/AWS customer, joined Bexprt CMO Gwen Edwards, to explore how Intelmatix’s decision intelligence platform (EDIX) leverages AWS technologies, and the work delivered in partnership together.
  • Keynote speech from Amr Almasri, AWS Country Manager for the Kingdom of Saudi Arabia. Insights into AWS‘s contribution to the Kingdom’s technological progress, focusing on innovation, AI, and alignment with Saudi Vision 2030, and updates on future plans.
  • The Future of AI in Cloud Computing ◦ Exec briefing on global AI trends and strategic insights, real-life use cases and practical uses of AI, from Founder & CEO Mo Hamdy from event organizer and co-host Bexprt.
  • Orchestrating action with AI-driven integration & automation ◦ Ahmed Sadek, Boomi Lead Solution Engineer, explored the potential of AI orchestration and intelligent agents for practical AI use cases that allow you to innovate at the pace of change and still maintain control where needed. He delved into how to integrate diverse AI models and tools, optimize workflows and enhance decision-making, and shared practical applications, plus trends in AI orchestration and AI agents that turn your data into gold. Mahmoud El Zayet, Bexprt CTO, joined Ahmed on stage, for an update on the Boomi x Bexprt x AWS capabilities to make your data sparkle even more!
  • Plus insights on Amazon Bedrock from Abdullah Alhoshan, AWS Senior Solutions Architect in Saudi Arabia, Digital Transformation from Hesham Galal, AWS Head of Solutions Architects for the Public Sector in Saudi Arabia, and Unlocking Business Value with Responsible gen AI from Axel Clauberg , Director, AWS Partner Solutions Architects for EMEA.
  • In closing, Bexprt CEO Mo Hamdy shared expert insights on efficiently navigating the cloud to accelerate your cloud adoption & innovation, and unlocked exclusive commercial offers for attendees with relevant projects.

The Bexprt team is grateful to all those who attended and made the SCS24 a huge success, thank you for your energy and support!

Special 2024 thanks also to the teams behind the scenes for making the magic happen: James, Jo and the Tenacity Works team; Ruba and the Ozone Experiential Events team, and Charlie, Chris and Kieran at CrowdComms.

If there is a specific photo you would like a copy of, please get in touch! hello@bexprt.com

Saudi Cloud Summit 2025

We are delighted to confirm that the plans are already underway at Bexprt HQ for #SaudiCloudSummit2025. 

Make sure you’re subscribed to the Bexprt newsletter to receive all the info!

We look forward to seeing you at Saudi Cloud Summit 2024!

If you would like to know more about future Bexprt events, please register here. For sponsorship and speaking opportunities please contact Bexprt CMO Gwen Edwards.

To discover more about Bexprt, or the new solutions Bextract and Bex-DR, please email hello@bexprt.com

#SaudiCloudSummit, a Bexprt event.

Bex-DR™ achieves AWS Qualified Software status

Posted on by Gwen Edwards

Bexprt’s automated Disaster Recovery testing solution has been awarded this coveted status, as part of completing the cloud provider’s Foundational Technical Review program.

The AWS Qualified Software status confirms a company’s ability to create secure, innovative, and scalable software applications that take advantage of cloud capabilities. Completion of the cloud provider’s Foundational Technical Review program follows rigorous assessment and confirms the Partner has adopted AWS technical and security best practices specific to their software or solution.

The award of Qualified Software status for Bex-DR™ follows swiftly in the footsteps of achieving the AWS Resilience Services Competency and confirms Bexprt’s experience and expertise in this specialization.

The ability for cloud-based systems to resist or recover from disruptions, including those related to infrastructure, dependent services, misconfigurations, and transient network issues – known as ‘Cloud Resilience’ – plays a critical role in an organization’s broader business resilience strategy. The AWS Resilience Competency is awarded, after robust independent third-party assessment, to experienced AWS Partners with a proven level of technical capability in specialised Cloud Resilience and Disaster Recovery, an auditable track record of delivering successful commercial Resilience solutions to clients, and staff who have passed specialised professional AWS exams.

Thank you

With thanks to Karin James, AWS Partner Development Specialist, DR & Resilience Services, WW, Stuart Lupton, Senior Specialist Solutions Architect, Disaster Recovery, Andrew Parker, AWS Senior Customer Solutions Manager, and Alaa Eddin Kilani, AWS Senior Partner Management Solution Architect, and the AWS Partner team for their support and guidance.

LinkedIn 7th August 2024

Discover more

Bexprt is an AWS Advanced Tier Services Partner, AWS Public Sector Partner, AWS Solution Provider for the Public & Commercial Sectors in 8 countries* (AWS Reseller), an Amazon RDS Delivery Partner, and Resilience Services Competency Partner.

Find Bexprt’s AWS Professional Services on AWS Marketplace.

Discover more about Bexprt’s automated DR testing solution, Bex-DR™.

* for Bahrain, Ireland, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and UK.

HQ in Wokingham, UK, and a regional office in Riyadh, Saudi Arabia.  

If your business would like to discover more about migrating to the cloud, or if you would like to receive more & spend less on AWS, please get in touch. 

Bexprt honoured with a King’s Award for Enterprise

Posted on by Gwen Edwards

6th May 2024 ◦ Wokingham, The Royal County of Berkshire ◦ UK-based technology company Bexprt has been honoured with a King’s Award for Enterprise for International Trade.

The Awards are the most prestigious awards for UK businesses, recognising and celebrating business excellence across the UK. On the recommendation of the UK Prime Minister, and approved by His Majesty The King, they are awarded to businesses which have demonstrated outstanding success in their respective fields of innovation, international trade, sustainable development and promoting opportunity through social mobility.

“I am absolutely thrilled that Bexprt has been selected for this prestigious Award. We are a specialised, dedicated team, focused on using our expertise to deliver cloud-based solutions to solve our clients’ problems and digitally transform their businesses. To receive this accolade is a huge honour for any company, and I am truly astonished and humbled that we have achieved this together,” shared Mo Hamdy, Founder & CEO of Bexprt.

“I am grateful to the Bexprt team for believing in our mission, and thankful to our strategic partners for sharing the journey with us, and to our beloved customers who continue to show their trust in our capabilities and expertise.”

Founded in 2018, Bexprt is an independent, privately owned company, headquartered in Wokingham, UK, with a wholly owned subsidiary and regional office in Riyadh, Saudi Arabia. The business delivers cloud services to clients across Europe, the Middle East, Africa and North America, and today employs over 30 technology experts globally. Specialising in Advanced Analytics, Generative-AI, Resilience & Telco Cloud, Bexprt has been exporting since day one, and 90% of their revenues are from international trade – an exceptionally high proportion.

Photo. left to right: Ahmad Okasha, Director of Telecom Services, Gwen Edwards, CMO, and Mahmoud ElZayet, CTO, at Bexprt UK HQ in Winnersh Triangle Business Park.

The King’s Awards for Enterprise, previously known as The Queen’s Awards for Enterprise, were renamed last year to reflect His Majesty The King’s desire to continue the legacy of HM Queen Elizabeth II by recognising outstanding UK businesses. The Award programme, now in its 58th year, is the most prestigious business award in the country, with successful companies able to use the esteemed King’s Awards Emblem for the next five years.

This year, Bexprt is one of 252 organisations nationally to be recognised with a prestigious King’s Award for Enterprise, and one of just 161 UK companies to receive the award for International Trade. Specifically, Bexprt has received the The King’s Award for Enterprise for International Trade, for Outstanding Short Term Growth in Overseas Sales.

Discover more

  • Please get in touch if you would like to know more: hello@bexprt.com including media enquiries.
  • Applications for The King’s Awards for Enterprise 2025 open on His Majesty The King’s Coronation, 6th May 2024. For more information, visit https://www.gov.uk/kings-awards-for-enterprise.
  • Official announcements from The King’s Awards for Enterprise: UK Government Press Release, the full list of Awardees across the four categories can be found in the London Gazette Issue 64386, and steel also the official post on LinkedIn.
  • Background information about the selection and due diligence process. As Nichola Bruno, Head of The King’s Awards For Enterprise Office wrote on LinkedIn, 6 May 2024, “Congratulations to the 2024 recipients of The King’s Awards for Enterprise. It takes a lot to achieve this award. The recipients have not only demonstrated outstanding commercial performance but they are doing business the right way: looking after their workforce, community and the environment. The recipients have been assessed by experts, judged by senior leaders from industry, academia and the third sector. They have passed robust due diligence checks and have been approved by the PM and His Majesty The King. The recipients are some of the best UK businesses, enshrining the principles of quality and excellence.”
  • Press coverage of this Bexprt story: Zawya, Wokingham Today, The Business Magazine, My Wokingham.
  • 11th July 2024: Bexprt CEO Mo Hamdy attends Royal Reception at Windsor Castle for King’s Award for Enterprise Award recipients.

Bexprt ◦ Your cloud business partner.

Bexprt & Symphonica: accelerating AI-driven no-code OSS deployment for telcos over the cloud

Posted on by Gwen Edwards

Bexprt and Symphonica confirm their partnership to accelerate the efficient delivery of the Symphonica AI-driven, no-code OSS platform to CSPs and MNOs seeking to optimize their digital transformation over the AWS cloud.

Symphonica enables forward-looking telecom companies to move their OSS to the cloud, and launch new services immediately, via their AI-driven no-code OSS, cloud-native orchestration, activation and provisioning platform.

Bexprt – an AWS Advanced Tier Partner and AWS Reseller – provides customised and efficient design, implementation, professional services and managed services options for Symphonica, as part of their AWS for Telecom capabilities, addressing clients’ specific use cases and ambitions.

The new collaboration and partnership between Symphonica and Bexprt, will extend the footprint of Symphonica across EMEA, leveraging Bexprt’s regional presence, and Day 1 / Day 2 services for the ISV application and AWS infrastructure.

Additionally, Bexprt’s telco cloud expertise, AWS Reseller status, plus Professional and Managed Services capabilities, ensures CSPs can benefit from Symphonica wherever they are in their cloud journey.

Symphonica, and Bexprt’s Professional Services for Symphonica, are available now via AWS Marketplace, or directly from the the partners.

More about Symphonica
Symphonica, an acclaimed award-winning Service Orchestration and Provisioning platform, is the pioneering truly cloud-native, AI-driven, end-to-end no-code OSS that is telco-grade proven. It uniquely automates the complete lifecycle of telecom services across diverse networks and technology domains.

Designed for those seeking to enhance agility through automation, modernize operations, reduce costs, and transition towards a fully autonomous network, Symphonica delivers a comprehensive, standards-based solution for next-generation telecom needs.

AWS and their partners: together transforming telecom

Telcos across the world are leveraging cloud to transform their networks, taking advantage of the cloud’s economics, scale, and agility. This allows them to focus on what’s most important — transforming telcos core networks, monetizing their investments, digitizing industries, reimagining the consumer experience, and increasing resilience and security. AWS are raising the bar on what’s possible for CSPs. Harnessing AWS’ robust, mature, proven platform, AWS and their partners are delivering innovative use cases that are digitizing industries, transforming telcos, and reimagining the consumer experience. With the power of AWS’ cloud infrastructure that’s architected to be flexible and secure, together we can take your business to the next level.

Discover more

Please get in touch if you would like to know more, or start an informal conversation,

About the companies

About Symphonica

Symphonica is the award-winning next-generation service orchestration and provisioning platform of choice for the forward-looking, AI-first, cloud-first telecom operators. It is the first truly cloud-native, AI-driven, end-to-end no-code OSS that is telco-grade proven. It uniquely automates the complete lifecycle of telecom services across diverse networks and technology domains. Designed for those seeking to enhance agility through automation, modernize operations, reduce costs, and transition towards a fully autonomous network, Symphonica delivers a comprehensive, standards-based solution for next-generation telecom needs. Learn more at Symphonica.com

About Bexprt

Bexprt enables clients to achieve their business goals and digital transformation ambitions, over the cloud. They specialize in Advanced Analytics, Resilience, Generative-AI and Telco Cloud. With an extensive background in the telecom sector, they apply their cloud expertise to address client use cases, across all business sectors, in EMEA and North America.

UK HQ & Regional Office in Riyadh ◦ UK Government Award for Digital Exports 2023

Bexprt ◦ Your cloud business partner.

Bexprt is an AWS Advanced Tier Services Partner, AWS Public Sector Partner, AWS Solution Provider for the Public & Commercial Sectors in 8 countries* (AWS Reseller), an Amazon RDS Delivery Partner, and Resilience Services Competency Partner.

Find Bexprt’s AWS Professional Services on AWS Marketplace.

Discover more about Bexprt’s automated DR testing solution, Bex-DR™.

* for Bahrain, Ireland, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and UK.

HQ in Wokingham, UK, and a regional office in Riyadh, Saudi Arabia.  

If your business would like to discover more about migrating to the cloud, or if you would like to receive more & spend less on AWS, please get in touch. 

AWS Summit London 2024: key takeaways

Posted on by Gwen Edwards

Bexprt Cloud Consultant, Nour Samir, shares his thoughts.

The AWS Summit in London is part of a series of global AWS events, that bring the cloud computing community together to connect, collaborate, and learn about AWS. Second only to AWS re:Invent in scale, this year the AWS Summit London hosted 16k people, free of charge, and delivered keynotes, technical breakout sessions, demonstrations, interactive workshops, labs, and team challenges, with an agenda running to 25+ pages, delivered by AWS leaders, experts, partners, and customers, plus a large exhibition of partners and AWS capabilities, food and drink for all, and space to play. The preceding day, the AWS Partner Summit provided background briefings and deep dives for AWS Partners.

Bexprt is sponsoring AWS Summit Dubai, 29th May 2024 – we hope to see you there!

“Last week I attended the AWS Partner Summit and the AWS Summit in London – a fantastic couple of days, learning about bringing the power of AI to businesses through AWS services such as AWS Bedrock and Amazon Q. The sessions were to the point, and left me inspired about the transformative power of AI in today’s business landscape. With AWS services and new features announced at the summit, this will accelerate go-to-market capabilities with GenAI features.”

“Good data = good AI”

“One of the key takeaways from the event was the importance of data strategy, which leads to AI strategy. The more quality data you have, and the better organized it is, the higher the performance you can achieve with AI. This insight highlighted the importance of starting strong, by using lots of organized and structured data before jumping into AI.

Throughout the AWS events, AWS customers – including Philip Belamant, Co-Founder and CEO of Zilch, Pieter Jordaan, CIO at Tui, and many more including Lonely Planet and Adobe – spoke and shared different use cases and described their customer success stories, across diverse industries and businesses. It was truly inspiring to witness customers taking to the stage and discussing how AWS services accelerated their growth and enabled them to scale. These stories demonstrated the real-world impact of integrating AI into business processes.

The integration of AI into businesses is no longer a distant dream. By selecting the right use case that aligns with your business goals, you can seamlessly integrate AI to facilitate growth and scalability. It is important not to rush to integrate, or jump straight to using Gen AI in your business – take your time to understand your specific use case and how this integration will benefit your business and customers/users.

AWS’ customer obsession and dedication to empower customers with the right resources and guidance was shown time and again at the AWS Summits. They offer a wealth of reference and training materials including blog posts, communities, channels and free resources to help customers kickstart their AI initiatives on the right track.”

Key announcements from Tanuja Randery, AWS Managing Director, EMEA, included the availability of,

“Let’s build what’s next”

“Moreover, the AWS Partner Summit and AWS Summit showed an environment of collaboration and knowledge-sharing. I enjoyed engaging in discussions with attendees from different backgrounds and industries about their businesses and their next steps to get started with Gen AI.

Also, if you are still not running your workload on AWS cloud, there were insightful sessions about best practices to migrate to AWS and how to build a highly secure, scalable and performant serverless application on AWS following the best practices and architectures.

With Gen AI and AWS services you can unlock the potential of businesses like never before! I believe, just like when the internet first came around, this Gen AI era is a game-changer.”

Nour Samir ◦ Cloud Consultant, Bexprt

Above, at the end of a long packed day at AWS Summit London, the Bexprt team with the AWS Resilience Leads. Left to right: Mo Hamdy Bexprt Founder & CEO, Gwen Edwards Bexprt CMO, Mahmoud ElZayet Bexprt CTO, Mohamed El-Kerdany Bexprt Head of Development, Karin James AWS Partner Development Specialist, DR & Resilience Services, WW, Ashutosh Misra AWS WW Head APN Resilience, Nour Samir Bexprt Cloud Consultant, and Andrew Parker AWS Senior Customer Solutions Manager for Marsh McLennan.

Please get in touch if you would like to know more, we would be very happy to arrange time for an informal conversation.

  • hello@bexprt.com
  • or call / Whats App Ghaith Hamza, Business Development Manager, in English or Arabic +966569986970

Bexprt ◦ Your cloud business partner.

Bexprt is an AWS Advanced Tier Services Partner, AWS Public Sector Partner, AWS Solution Provider for the Public & Commercial Sectors in 8 countries* (AWS Reseller), an Amazon RDS Delivery Partner, and Resilience Services Competency Partner.

Find Bexprt’s AWS Professional Services on AWS Marketplace.

* for Bahrain, Ireland, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and UK.

HQ in Wokingham, UK, and a regional office in Riyadh, Saudi Arabia.  

If your business would like to discover more about migrating to the cloud, or if you would like to receive more & spend less on AWS, please get in touch. 

Generative AI: where do I start?

Posted on by Gwen Edwards

Bexprt CTO, Mahmoud ElZayet, shares insights and updates from the AWS Summit in London this week.

“During the last decade, as a cloud leader, AWS has successfully demonstrated and enabled cloud to become the new normal. Cloud adoption became a question of when, and how, not if.

If asked to share just one strong vibe from the wonderful AWS London Summit 2024: generative AI has already pushed its way to become the new normal. These are not AWS’ words, nor mine. It’s how all sessions, conversations and content were centred around what has been achieved with GenAI, how to prepare data for GenAI, and what is the art of possible in this domain.

AWS has already evolved over the years as a company sharply focused on solutions, industries, and delivering rapid business value. The approach with GenAI is no different. The customer success stories, business achievements and new service announcements made at the AWS Summit in London this week were a true demonstration of that.

But there’s one big side effect here! You can’t mistake the anxiety or the fear of missing out around the masses who still have not adopted or planned their use of GenAI. You can’t even miss some scepticism that this is just another overhyped technology.

Here at Bexprt, having worked with customers on the ground applying GenAI to their commercial use cases, and looking back at this insightful summit, these are the takeaway points and calls for action that I suggest to overcome any remaining fear or scepticism,

  1. GenAI success stories, and the ability to add business value are published and described publicly at conferences now, across different customer sizes and industries. Keep an eye on stories in relevant industries for use cases like yours.
  2. All GenAI success stories presented at the AWS Summit in London this week were based on clearly identifying the problems to be solved and weighing whether GenAI could help solve. Don’t start from the technology and it’s potential. Start with your problem statement and business goals. GenAI is not a standalone technology. It is increasingly integrated into applications, and is just another – albeit very powerful – capability to utilise to suggest solutions for your business needs.
  3. GenAI is not a silver bullet or an answer to all business problems and it will never be. Yet, it has proven it has a place in every department, profession, or industry even if partially or as an assistant. Start shaping your GenAI strategy, your data readiness, your team up-skilling, your AI policies (are there regulatory constraints your business must comply with?), and create a safe environment for your teams to start small and find areas for adding quick business value while building muscles in the domain.

And lastly, the Bexprt team are using GenAI in client projects, and for our own internal developments. We have a number of clients utilising GenAI commercially today – for example in the building management sector for data classification, and in the public sector using sentiment analysis of client’s online comments. Thanks to early access to AWS Bedrock, our own solution, Bextract, has utilised GenAI since launch.”

Mahmoud ElZayet, Bexprt CTO.

Please get in touch if you would like to know more, we would be very happy to arrange time for an informal conversation.

  • hello@bexprt.com
  • or call / Whats App Ghaith Hamza, Business Development Manager, in English or Arabic +966569986970

AWS ExecLeaders Summit 2024, London – Anthropic – “Customers who wait for new breakthroughs and capabilities may already be 4-8 months behind”

AWS Summit London 2024 – Tanuja Randery, VP & MD EMEA AWS sharing the latest GenAI and AI updates and announcements.

AWS Summit London 2024 – Francessca Vasquez, VP Professional Services & GenAI Innovation Centre, AWS shared inspiring client success stories.

Bexprt ◦ Your cloud business partner.

Bexprt is an AWS Advanced Tier Services Partner, AWS Public Sector Partner, AWS Solution Provider for the Public & Commercial Sectors in 8 countries* (AWS Reseller), an Amazon RDS Delivery Partner, and Resilience Services Competency Partner.

Find Bexprt’s AWS Professional Services on AWS Marketplace.

Discover more about Bexprt’s automated DR testing solution, Bex-DR™.

* for Bahrain, Ireland, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and UK.

HQ in Wokingham, UK, and a regional office in Riyadh, Saudi Arabia.  

If your business would like to discover more about migrating to the cloud, or if you would like to receive more & spend less on AWS, please get in touch. 

Bexprt CMO invited to become UK Export Champion

Posted on by Gwen Edwards

Congratulations to Bexprt CMO Gwen Edwards on being invited to become an Export Champion for Southern England, and join the Department for Business and Trade Export Champions programme, a key element of the UK Government’s Export Strategy.

“I’m humbled to have been nominated, and looking forward to helping other local businesses on their export journey, where I can, and excited to work with the Export Champion team to amplify the work of the DBT, and enhance UK exports. Bexprt has been exporting since Day 1, and 90% of our revenues are digital exports.”

From the Department of Business & Trade: “DBT’s Export Champion programme recognises leading exporters, who are willing to share their expertise and support SMEs that are aspiring to begin trading overseas or enter new international markets – with the Champions experiences providing unique insights and peer-to-peer support that businesses are seeking.”
🌍 Take your business to the world https://www.great.gov.uk/

Discover more

Please get in touch if you would like to know more, or start an informal conversation,

Bexprt ◦ Your cloud business partner.

Bexprt is an AWS Advanced Tier Services Partner, AWS Public Sector Partner, AWS Solution Provider for the Public & Commercial Sectors in 8 countries* (AWS Reseller), an Amazon RDS Delivery Partner, and Resilience Services Competency Partner.

Find Bexprt’s AWS Professional Services on AWS Marketplace.

Discover more about Bexprt’s automated DR testing solution, Bex-DR™.

* for Bahrain, Ireland, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and UK.

HQ in Wokingham, UK, and a regional office in Riyadh, Saudi Arabia.  

If your business would like to discover more about migrating to the cloud, or if you would like to receive more & spend less on AWS, please get in touch. 

Discover more about migrating to AWS

Posted on by Gwen Edwards

What are the business drivers and benefits of migrating to the cloud?

Why should cloud resilience be one of your top goals in 2024?

Wherever you are in your cloud journey, we can help!

Discover more about migrating to AWS: download this free eBook for immediate background information,

Click to download the Bexprt | AWS ebook

Please get in touch if you would like to know more, we would be very happy to arrange time for an informal conversation,

  • hello@bexprt.com
  • or call / Whats App Ghaith Hamza, Business Development Manager, in English or Arabic +966569986970

Bexprt ◦ Your cloud business partner.

Bexprt is an AWS Advanced Tier Services Partner, AWS Public Sector Partner, AWS Solution Provider for the Public & Commercial Sectors in 8 countries* (AWS Reseller), an Amazon RDS Delivery Partner, and Resilience Services Competency Partner.

Find Bexprt’s AWS Professional Services on AWS Marketplace.

Discover more about Bexprt’s automated DR testing solution, Bex-DR™.

* for Bahrain, Ireland, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and UK.

HQ in Wokingham, UK, and a regional office in Riyadh, Saudi Arabia.  

If your business would like to discover more about migrating to the cloud, or if you would like to receive more & spend less on AWS, please get in touch. 

Has the public cloud failed to crack telecom?

Posted on by Gwen Edwards

Bexprt CEO and Founder Mo Hamdy responds to the recent Light Reading article by Iain Morris, and suggests a pathway for the big beasts in the tech jungle.

“The public cloud has failed to crack telecom” – a provocative article headline, that deserves a more nuanced response! Sharing some thoughts, and I welcome yours!

Having worked with CSPs across 90 countries over the past 20 years, and working now on the other side of the table with hyperscalers on Gen AI and resilience projects, my perception is that reality is some where in between.

CSPs and hyperscalers are two beasts in the same jungle, with different attitudes, tactics and motivations.

For CSPs the challenge is always trying to “differentiate” by being a very smart pipe and a “beyond connectivity provider”. Hyperscalers see the telco industry as a very appealing infrastructure-intense sector, with significant opportunity to move their infrastructure to the public cloud – assuming data solvency is not the issue now. As hyperscalers have their own telco experts, they often assume everything will be migrated smoothly and just work fine!

I firmly believe that adding the hyperscaler’s capabilities to that of the CSPs will bring both optimizing-synergy plus innovation, and will be a great mix that the world has yet to realise the value from. However, there is a journey in the jungle here that both beasts need to talk together, sharing the benefits and risk!

I boldly suggest,

📍CSPs: be open minded when considering cloud technologies! Hyper-scalers are not a passing trend or something for big doom-laden cumbersome projects, or limited to just a hosting platform for workloads. They are not a “project” to be passed to the IT department. For those CSPs taking the“DIY cloud” route: absolute control and security are tempting concepts, but the resources the hyperscalers have in that field will always be far greater, and that’s without mentioning the access to the billions of dollars on innovation all hyperscalers make; DIY is a cul-de-sac to step out of swiftly.

📍Hyperscalers: understand the business models of the CSPs, and appreciate that they are beautiful elephants with technical complexity, multiple-layers of legacy technical and commercial constraints, interwoven decision-making and financial and regulatory responsibility processes, and huge infrastructure costs. Focus on bringing value-driven use cases with a clear value proposition, and think about the quick wins to start small with an experimental mindset to help CSPs realise the value, and to build trust that they will have profitable projects!

I suggest that CSPs should start the journey with hyperscalers in phases: explore, build trust, commit.

  1. Exploration: as with any enterprise with complex supporting functions, start exploring opportunities in the supply chain, finance and accounting software, warehouses, and start migration projects for these domains. DO NOT TO TOUCH THE NETWORK!
  2. Building trust: Internal and external use cases* which assist the CSPs to achieve one of these five strategic goals: revenue generation, cost optimisation, operational efficiency, enhanced customer experience, and fast time to market, whilst again NOT TOUCHING THE NETWORK!
  3. Commitment: now trust has been established between the CSP and hyperscaler, and there is a solid understanding of the hyperscaler’s capabilities, and the two teams talk the same language, now they are ready to start moving some critical workloads like Core, Radio, OSS/BSS with confidence.

So has “the public cloud failed to crack telecom”? I suggest that more accurately, public cloud has yet to reveal its true potential with telecom. This journey, to reach the point of optimising the network together, will take months if not years of alignment and working together, but to be successful, it must start with a solid base.

Lastly, hyperscalers should never start their work with CSPs with shift and lift projects. Instead, focus on use cases, real issues, where data and advanced analytics can reveal nuanced and novel new approaches, for internal and external use. Demonstrate skill, value, impact on customer experience, build trust, and from there, the journey together will have far greater possibilities.

*I will write another blog soon about the practical use cases for the public cloud, internally and externally for CSPs.

This article was first published on LinkedIn, 23rd March 2024.

📧 hello@bexprt.com

Bexprt ◦ Your cloud business partner

Specializing in Advanced Analytics, Generative-AI, Resilience & Telco Cloud.

image credit: Robert Bye

Want to discover more about AWS Outposts?

Posted on by Gwen Edwards

Updated 9th April 2024.

What is “AWS Outposts”?

AWS Outposts is a family of fully managed solutions that extends AWS infrastructure, AWS services, APIs, and tools to virtually any on-premises or edge location for a truly consistent hybrid experience. Outposts is ideal for workloads that require low latency access to on-premises systems, local data processing, and migration of applications with local system interdependencies. Outposts can also help meet data residency requirements. Outposts is available in a variety of form factors, from 1U and 2U Outposts servers to 42U Outposts racks, and multiple rack deployments.

Use cases

The Bexprt team are ready to support you throughout your AWS Outposts journey, working with you to address the most relevant use cases for your business. Common AWS Outputs use cases include disaster recovery (DR), backup & restore, GPUs for LLM production, test & dev, hybrid cloud and more!

  • Low latency compute
    • Deliver high-quality gaming experiences for interactive applications, like real-time multiplayer games, to players all over the world. When the nearest public cloud servers are not close enough to meet single-digit millisecond latency requirements, AWS Outposts can help run business applications where you need them for manufacturing execution systems (MES), high-frequency trading, or medical diagnostics.
  • Data residency
    • Data sometimes needs to remain in a particular country, state, or municipality for regulatory, contractual, or information security reasons. This is often the case with financial services, healthcare, oil and gas, and other highly regulated industries. With AWS Outposts, you can control where your workloads run and where your data resides, with low-friction movement between cloud and edge locations to easily adapt to regulatory changes.
  • Migration & modernization
    • Legacy on-premises applications often have latency-sensitive system dependencies, making them difficult to migrate. AWS Outposts allows you to segment migrations into smaller pieces on premises, maintaining latency sensitive connectivity between application components until you are ready to migrate.
  • Local data processing
    • Process data locally for use cases such as data lakes and machine learning (ML) model training, or set up a consistent hybrid architecture to process local, difficult-to-migrate data sets with cost, size, or bandwidth constraints and move data to the cloud for long-term archival.

If Outposts is available in your country, you can use AWS services to run your workloads and data in country in your on-premises facilities and connect to your nearest AWS Region for management and operations.

Deep dive and discover more about the AWS Outposts family, and AWS Global Infrastructure.

AWS Outposts & Saudi Arabia

Two recent announcements from AWS mark the arrival of AWS Outposts to the Kingdom of Saudi Arabia.

How can you utilize AWS Outposts?

Typically used by the Financial or Public Sectors, discover more about AWS Outposts and download this free eBook for immediate background information.

Click to download the Bexprt | AWS ebook

Want to know more about AWS Outposts?

Please get in touch if you would like to know more, or start an informal conversation,

  • hello@bexprt.com
  • or call / Whats App Ghaith Hamza, Business Development Manager, in English or Arabic +966569986970

Bexprt ◦ Your cloud business partner.

Bexprt is an AWS Advanced Tier Services Partner, AWS Public Sector Partner, AWS Solution Provider for the Public & Commercial Sectors in 8 countries* (AWS Reseller), an Amazon RDS Delivery Partner, and Resilience Services Competency Partner.

Find Bexprt’s AWS Professional Services on AWS Marketplace.

Discover more about Bexprt’s automated DR testing solution, Bex-DR™.

* for Bahrain, Ireland, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and UK.

HQ in Wokingham, UK, and a regional office in Riyadh, Saudi Arabia.  

If your business would like to discover more about migrating to the cloud, or if you would like to receive more & spend less on AWS, please get in touch. 

Bexprt achieves the specialized AWS Resilience Competency milestone

Posted on by Gwen Edwards

UK-headquartered technology company, Bexprt, announced today that it has joined a small group of global AWS Partners to have reached the high bar required for the AWS Resilience Competency.

The ability for cloud-based systems to resist or recover from disruptions, including those related to infrastructure, dependent services, misconfigurations, and transient network issues – known as ‘Cloud Resilience’ – plays a critical role in an organization’s broader business resilience strategy. The AWS Resilience Competency is awarded, after robust independent third-party assessment, to experienced AWS Partners with a proven level of technical capability in specialised Cloud Resilience and Disaster Recovery, an auditable track record of delivering successful commercial Resilience solutions to clients, and staff who have passed specialised professional AWS exams.

““The speed at which Bexprt has achieved the AWS Resilience Competency, and the quality of the commercial projects we have already delivered in this field for some of AWS’ largest clients globally is remarkable. AWS Resilience Competency Partners provide tailored guidance and solutions to achieve the highest system uptime needs, and we’re delighted to join the small group of AWS Partners to have achieved this prestigious AWS accolade,” Mo Hamdy, Bexprt Founder & CEO.

“To enhance the resilience capabilities we offer to AWS clients, focussing on clients’ needs, we have developed an automated DR testing solution, Bex-DR, which provides continuous reporting and compliance testing on the readiness of replicated servers for recovery. Commercially available, Bex-DR provides immediate benefits to AWS customers, and I am excited to see the new features the Bexprt development team will bring to market next.”

Mahmoud ElZayet, Bexprt Director of Cloud, “I’m thrilled that Bexprt’s Resilience capabilities, combined with our Bex-DR solution, have been formally recognised by AWS. Receiving the distinguished AWS Resilience Competency is real recognition of the technical prowess and specialized capabilities of the Bexprt team, and I’m proud of what we have achieved together”

From AWS: Achieving the AWS Resilience Competency differentiates Bexprt as an AWS Partner that has demonstrated technical proficiency and proven customer success supporting customers’ resilience goals. Bexprt is equipped to handle resilience related application challenges, especially as expectations from customers shift towards an ‘always on, always available’ mindset. It’s important for organizations to expect and plan for system failures, and design workloads to recover from failure in a way that minimally impacts their end users. Additionally, when onboarding critical workloads to the cloud, such as in the finance sector for online banking, stock-trading, Enterprise Resource Planning (ERPs) or online sales platforms, higher uptime requirements have become a minimal requirement. AWS Resilience Competency Partner Bexprt provides professional consulting and engineering services that are validated by AWS experts in the Resilience Services category. This standardized approach allows customers to achieve their resilience goals in the cloud with the expert assistance of AWS Resilience Competency Partners.

Bexprt opened its Regional Office in Riyadh, Saudi Arabia in December 2023, and in doing so, Bexprt took a decisive move into public cloud resilience and AI, and enhanced the local support for its existing telecom and enterprise clients in the region. With significant investment and dedication, the team has achieved many accolades in the last 12 months, including AWS Reseller in 8 countries for the Commercial and Public Sectors, AWS Advanced Partner Tier Status, as well as a UK Government Export Award.

Thank you

With thanks to Karin James, AWS Partner Development Specialist, DR & Resilience Services, WW, and the AWS Partner team for their support and guidance.

LinkedIn 21st March 2024.

Bexprt is an AWS Advanced Tier Services Partner, AWS Public Sector Partner, AWS Solution Provider for the Public & Commercial Sectors in 8 countries* (AWS Reseller), an Amazon RDS Delivery Partner, and Resilience Services Competency Partner.

Find Bexprt’s AWS Professional Services on AWS Marketplace.

Discover more about Bexprt’s automated DR testing solution, Bex-DR™.

* for Bahrain, Ireland, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and UK.

HQ in Wokingham, UK, and a regional office in Riyadh, Saudi Arabia.  

If your business would like to discover more about migrating to the cloud, or if you would like to receive more & spend less on AWS, please get in touch. 

LEAP 2024 reflections

Posted on by Gwen Edwards

LEAP in Riyadh, “the world’s most attended tech event”, saw record-breaking numbers – 215k attendees, $13.4 billion investment announcements, and the AWS announcement of a new Saudi Arabia Infrastructure Region.

Bexprt CEO and Founder Mo Hamdy shares his reflections on LEAP 2024.

Looking back to LEAP 2023 when we started to execute towards our plan, taking a leap of faith and investing locally by opening Bexprt regional office in Saudi, hiring local talents to serve ME region.

One year forward, from LEAP-to-LEAP, Bexprt in Saudi is now a key market player in the Cloud Solutions and Services domain, serving tens of customers with our Gen-AI, IDP and automated DR testing solutions, Professional & Managed Services with AWS Reseller Service for 7 countries across both Commercial and Public Sectors, and with a strategic Collaboration Partnership with AWS resulting to strong market presence.

I would like to thank all our customers and partners who believed in our team, solutions, relationship, and the value we brought to the Kingdom. Also, the UK Government Department for Business and Trade who gave us a smooth landing to the Kingdom from Day 1, as well as the talented AWS team!

During LEAP24 this year we have made plenty of announcements, including new in-house product launches, customers’ award signing ceremonies, and strategic collaborations.

Having the AWS Local Region announcement during LEAP, and their $5.4 Mio investment, and offering AWS Outputs has set Bexprt in a unique position for growth over the next 12 months, supporting Public and Commercial Sectors with more Gen-AI driven and Resilience use cases, and helping our clients to generate more revenue, optimize costs, operate more efficiently and enhance customer experience!

I am sure we will come back for LEAP next year iA celebrating more projects with more market growth, contributing to the Saudi Vision 2030, and with even more customers who trust our capabilities and love working with us!

Above all, I would like to thank the lovely Bexprt local and regional teams who worked day and night to make such success happen!

We are here to stay, we are here to contribute, we are here to grow!

WE ARE BEXPRT!

Find more videos from the Bexprt team at LEAP24 on LinkedIn,

📧 hello@bexprt.com

Bexprt ◦ Your cloud business partner

Specializing in Advanced Analytics, Generative-AI, Resilience & Telco Cloud.

Bexprt celebrates new AWS Saudi Arabia Region announcement

Posted on by Gwen Edwards

Bexprt celebrates the new AWS Saudi Arabia Region. What does that mean for the Saudi market? Mo Hamdy, Bexprt Founder & CEO shares his thoughts on this, and updates on Bexprt’s support for AWS Outposts.

At LEAP in Riyadh today Bexprt celebrated the AWS announcement of a new Saudi Arabia Region launch. In a very significant move for cloud capabilities in the region, AWS’ announcement today will deliver lower latency, higher throughput and data sovereignty for AWS customers, and is especially important for organizations handling very sensitive personal or financial data to comply with local residency regulations.

“This massive strategic investment from AWS will bring considerable benefits to both commercial and public sectors in the Kingdom, our clients, particularly to those in the telecom, financial services and Public Sectors. This bold move from AWS is strategically important to all organizations in the Kingdom using, or considering using AWS. I’m excited, that as the leading AWS Partner in Saudi Arabia, Bexprt will enable AWS customers to benefit from the new AWS Region when it goes live, and support AWS Outposts adoption before then.”

Mo Hamdy, Bexprt Founder & CEO

The new AWS Saudi Arabia Region – with a long-term investment by AWS of $5.3 billion dollar – will create hundreds of local jobs in Riyadh.

Before then, AWS Outposts (check out the AWS | Bexprt eBook to discover more) will enable clients to have AWS infrastructure and services on-premises, as an AWS fully managed service, for a truly consistent hybrid experience. Fully configurable to meet the client’s exacting capacity and security demands, AWS Outposts also supports migration to the AWS Region as soon as available.

The Bexprt team is exhibiting at LEAP for the second year running, with AWS in Hall 1A C60 and the UK Pavilion in Hall 2 G30.

How can Bexprt help you?

If your organization needs assistance to digitally transform your processes, or migrate to the cloud, please get in touch. We’re always happy to have an informal exploratory conversation.  hello@bexprt.com 

Bexprt Advisory Board Appointments

Posted on by Gwen Edwards

Announcing the appointment of Richard Lee and Carole Hewitson as new Non-Executive Members of the Bexprt Advisory Board.

Mo Hamdy, Bexprt Founder & CEO shares his thoughts.

“As we scale up to the next phase of our strategic expansion, I am delighted to share that Richard and Carole are appointed Non-Executive Members of the Bexprt Advisory Board.

Richard Lee is an accomplished and transformative business leader, with significant experience as a CEO, and broad foreign market experience in the public and private sectors; notably, he led Creativity Software through to successful acquisition in 2022. His expertise, wisdom and strategic insights will be invaluable to me and the leadership team here at Bexprt.

Carole Hewitson brings a wealth of experience and expertise in employee engagement, productivity enhancement, and guiding organizations from successful small enterprises to established medium-sized enterprises. Her strategic insights, specialist knowledge, and valuable advice will play a crucial role in steering Bexprt towards new heights, and enhancing our environment for innovation and excellence.

We’re looking forward to working together with Richard and Carole, to build a strong team and accelerate growth, to ensure we achieve our ambitions.”

Mo Hamdy, Bexprt Founder & CEO

How can Bexprt help you?

The Bexprt team will be attending MWC in Barcelona at the end of February, and LEAP in Riyadh, during the first week of March 2024. If you would like to arrange to meet with the Bexprt team there, please get in touch hello@bexprt.com

If you would like to know more about the “Ask Bexprt” informal, in-person roundtable events we hold, and other events we run, please get in touch or check out the Events page.

If your organization needs assistance to digitally transform your processes, or migrate to the cloud, please get in touch. We’re always happy to have an informal exploratory conversation.  hello@bexprt.com 

Why should cloud resilience be your top goal for 2024?

Posted on by Gwen Edwards

Bexprt Director of Cloud, Mahmoud ElZayet, shares insights and updates on cloud resilience, and why every organization should be considering it now.

Resilience and business continuity have always been critical goals for organizations. In Cloud Computing, AWS was one of the early advocates to design for failure: Amazon CTO Werner Vogels has the famous quote: “Everything fails, all the time”. Last November, in a mark of how significant these professional skills are now, AWS added the Resilience Competency for Partners to its portfolio. So, why is cloud resilience still such a hot topic today, and why should it be a key focus for organizations in 2024? 

With remote and distributed teams, iterative development and growing data, businesses are prone to more disruptions in systems and applications. Add to this the new standard of everything being online, a few taps away, and just-in-time, consumers have a far higher level of expectations and are less tolerant of system unavailability. While resilience is mostly associated with highly available systems and readiness for disaster recovery, it has evolved as a mindset: it’s how systems are designed, built and managed.

In 2023, Bexprt has increasingly seen customers pro-actively seeking to leverage cloud resilience mechanisms, and this was the case whether their source or original systems were in AWS or on-premises.

Bexprt thrives to continue focusing and supporting customers through their resilience-building journey: Bexprt – Specialities – Resilience.

Whether you are seeking to enhance security, achieve compliance, cost optimization, or improve business continuity, cloud resilience is your way forward. The Bexprt team has a vast experience in this domain, and as an AWS Reseller, we can provide our clients with various AWS incentives, discounts and services – if you are interested in launching your resilience journey, reach out and let’s start a conversation.

Mahmoud El Zayet, Bexprt Director of Cloud BU

How can Bexprt help you?

The Bexprt team will be attending LEAP in Riyadh, during the first week of March 2024. If you would like to arrange to meet with the Bexprt team there, please get in touch hello@bexprt.com

If you would like to know more about the “Ask Bexprt” informal, in-person roundtable events we hold, and other events we run, please get in touch or check out the Events page.

If your organization needs assistance to digitally transform your processes, or migrate to the cloud, please get in touch. We’re always happy to have an informal exploratory conversation.  hello@bexprt.com 

Image credit: Joel Filipe

Case Study: Turning data into actionable insights for Tier 1 MNO in Gulf Region

Posted on by Gwen Edwards

Bexprt delivers customized, automated analysis for Saudi Arabian-based tier-one mobile network operator.

Executive summary

This Tier 1 mobile network operator in the Gulf Region was manually assessing trends in the huge amount of operational data generated by the Session Border Controller in their network, and could only access historical data for the previous seven days. This made the assessment of KPIs and trends very time-consuming, variable according to staff member, and impossible to assess seasonal or annual variations.

Utilizing Ribbon Analytics’ Data Capture Engine, SAP ASE (Sybase DB Adaptive Server Enterprise), and SAP BusinessObjects Business Intelligence, Bexprt delivered a 300%+ increase in data available for analysis, increasing data availability from 7 days to 30, plus implemented a series of bespoke KPI automated dashboards aligned with the client’s needs.

About the client

Part of the largest mobile network group in the Gulf Region, this project was undertaken for their tier-one network in Saudi Arabia.

The challenge & opportunity

When assessing KPIs for the Session Border Controllers layer, the customer had limited analytics capability,

  • Unable to assess separate trends for each KPI
  • Could only manually detect and assess any abnormal changes
  • Only able to retain KPI data for 7 days, due to the size of the CDR (Call Detailed Records) files.

Below: example of the original “KPIs” available, for one day, before the project started.

The solution & services used

The Bexprt team worked closely with the customer to fully understand their pain points, use cases and future ambitions. We studied the key fields required from the CDRs, so that the data could be correctly parsed.

Having assessed and agreed the requirements with the client, the Bexprt team proposed an automated solution which,

The results & benefits

The proposed architecture was implemented, and enabled the team to,

  • Capture the CDRs and start the parsing process – and focus only on the required fields. This helped to minimize the size of the CDRs, and improve the data retention period by 328%, from 7 to 30 days.
  • Create a bespoke automated dashboard for each individual SIP response message. This simplified the process for the customer’s NOC teams, and ensured they could easily monitor and identify changes in trends.

Below: an example of an automated KPI dashboard delivered as part of the project.

How can Bexprt help you?

The Bexprt team will be attending GSMA Mobile World Congress 2024. If you would like to arrange to meet with Ahmad Okasha, Bexprt Director of Telecom Services, please get in touch hello@bexprt.com

If you would like to know more about the “Ask Bexprt” informal, in-person roundtable events we hold, and other events we run, please get in touch or check out the Events page.

If your organization needs assistance to digitally transform your processes, or migrate to the cloud, get in touch. We’re always happy to have an informal exploratory conversation.  hello@bexprt.com 

Cover image: Shutterstock, licensed

Bexprt achieves AWS UK & Ireland Public Sector Solution Provider Partner status

Posted on by Gwen Edwards

Bexprt is now an AWS Public Sector Solution Provider in the UK and Ireland, plus a further six countries in the Middle East Region. This is in addition to our existing Commercial Sector Solution Provider status.

This designation enables us to provide comprehensive services to the UK Public Sector, addressing all their needs, including consulting, professional services, billing and discount facilities for AWS cloud consumption.

“We’re delighted to be starting the new year with a new AWS achievement!,” Mohamed Hamdy, Bexprt Founder & CEO. “Thank you to the AWS team’s support and confidence in Bexprt as an EMEA Regional SI Partner.”

With thanks to Camila Szmalko EMEA Partner Development Manager, and Abdulaziz Al Meer Head of Public Sector Partners Saudi Arabia & Bahrain, at AWS for their support and guidance.

Bexprt is an AWS Advanced Tier Services Partner, AWS Public Sector Partner, AWS Public Sector Solution Provider*, AWS Solution Provider (AWS Reseller*), and Amazon RDS Delivery Partner.

* for Bahrain, Ireland, Kuwait, Oman, Qatar, Saudi Arabia, UAE, and UK.

HQ in Wokingham, UK, and a regional office in Riyadh, Saudi Arabia.  

If your business would like to discover more about migrating to the cloud, or if you would like to receive more & spend less on AWS, please get in touch.