Insights
Production Enterprise AI Customer Service Platform
Bexprt was selected to design and deliver a production-ready Enterprise AI Customer Service Platform on AWS, transforming SAT’s customer-service experience. Built on Amazon Bedrock, the platform orchestrates four AI agents to provide 24/7 multilingual self-service in Arabic and English across bookings, refunds, luggage and trip enquiries, fully integrated with SAT’s CRM and operational workflows. As […]
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Bexprt officially named as an OpenAI Select Partner
We are delighted to announce that Bexprt has officially joined the OpenAI Partner Network, and named as an OpenAI Select Partner. This milestone reflects our continued investment in Enterprise AI and our commitment to helping organisations adopt AI securely, responsibly and at scale. As a member of the OpenAI Partner Network, Bexprt gains access to partner […]
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Try D-CAT for free
15th July 2025 ◦ Bexprt announces free of charge ‘DORA Compliance Assessment’, using the AWS DORA Compliance Recommendation Tool, D-CAT, for the Financial Services & Insurance Sector. D-CAT, part of Bexprt’s Cloud Resilience Practice The DORA Compliance Recommendation Tool (aka by AWS as ‘D-CAT‘) is an informational solution designed by AWS to help European Union […]
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Case Study: AWS DORA Compliance Recommendations, FSI sector
In the first commercial use of the new AWS D-CAT capability globally, Bexprt delivers DORA compliance recommendations and insights to a multi-billion dollar global Financial Services business. Executive summary A multi billion-dollar global FSI organisation selected Bexprt to complete an AWS DORA Compliance Recommendation (D-CAT). The client used Bexprt’s D-CAT recommendation service, which delivers directional […]
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DORA Compliance with AWS: 7 action points to consider
Bexprt are delighted to be one of the nine global launch partners for the new AWS D-CAT (DORA Compliance Recommendation Tool).Here we share a 7-step action plan for consideration when working on DORA compliance with AWS. Need some background about D-CAT first? Read more about the D-CAT, the AWS DORA Compliance Recommendation Tool, here. 1. […]
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Bex-Gen™ for Smarter Places
Bexprt CTO, Mahmoud ElZayet, shares how Bexprt supports Local Government Councils in delivering better services through cloud and AI. Using technology to deliver better services to residents and communities, is not something new to council or municipalities as they look for more efficiency and better decision making. With recent advances in AI, the possibilities are […]
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New solution launch: Bex-Gen™ agents & modules
Announcing the general availability of Bexprt’s third solution, Bex-Gen™ a suite of sophisticated AI agents and modules, with industry-specific capabilities. Bexprt’s third solution to market, Bex-Gen leverages cloud technologies to enhance customer experience, operational efficiency, cost optimization, and improving the environment we live in. With high availability, scalability, security, and multiple language support, these highly […]
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Celebrating Consulting Excellence Recognition
Bexprt CTO, Mahmoud ElZayet, shares his reflections on recent team successes. Winning the recent “AWS Rising Star – Consulting Partner of the Year – MENA” marks a monumental milestone in our journey at Bexprt. Over the last 2 years in the relationship with AWS, we’ve achieved a lot that seemed impossible at the start – […]
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Has the public cloud failed to crack telecom?
Bexprt CEO and Founder Mo Hamdy responds to the recent Light Reading article by Iain Morris, and suggests a pathway for the big beasts in the tech jungle. “The public cloud has failed to crack telecom” – a provocative article headline, that deserves a more nuanced response! Sharing some thoughts, and I welcome yours! Having […]
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Why should cloud resilience be your top goal for 2024?
Bexprt Director of Cloud, Mahmoud ElZayet, shares insights and updates on cloud resilience, and why every organization should be considering it now. Resilience and business continuity have always been critical goals for organizations. In Cloud Computing, AWS was one of the early advocates to design for failure: Amazon CTO Werner Vogels has the famous quote: […]
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Case Study: Turning data into actionable insights for Tier 1 MNO in Gulf Region
Bexprt delivers customized, automated analysis for Saudi Arabian-based tier-one mobile network operator. Executive summary This Tier 1 mobile network operator in the Gulf Region was manually assessing trends in the huge amount of operational data generated by the Session Border Controller in their network, and could only access historical data for the previous seven days. […]
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Case Study: AWS Resilience Solution for Abdulrehman Algosaibi
Bexprt delivers AWS Disaster Recovery Solution for Abdulrehman Algosaibi, leading healthcare provider, pharmaceuticals, and medical equipment supplier in the Kingdom of Saudi Arabia Executive summary As part of their ISO 27001 project, Abdulrehman Algosaibi identified that they needed to implement a Disaster Recovery plan for thirteen on-premise servers. A secondary on-premise DR site was considered, […]
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Case Study: AWS Resilience Solution for Al Kurdi Trading & Contracting Company
Bexprt delivers AWS Disaster Recovery Solution for Saudi Arabian-based fire, safety, and security company, Al Kurdi Trading & Contracting Co. Executive summary Al Kurdi use an OpenSource ERP and CRM solution. After attending an “Ask Bexprt” event on AWS Resilience and Disaster Recovery, Al Kurdi requested support from Bexprt to implement an AWS Disaster Recovery […]
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Cloud migration & carbon footprint reduction
Curious to know more about how moving to the cloud can reduce your carbon footprint? Sustainability was a key element of AWS CTO Dr Werner Vogels’ keynote at AWS re:Invent 2023 last week. In describing his Frugal Architect approach, he proposed that cost and sustainability should be treated as non-functional requirements, alongside security, compliance and […]
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