Bexprt & OpenText
Today, Bexprt provides ongoing project management services and managed services related to OpenText’s Solutions across the Arabian Gulf and Africa.
Bexprt supports OpenText’s emerging markets team with project management as a service (PMaaS) and managed services (MS).
Build your IT Service Management capabilitieswith OpenText & Bexprt
OpenText™ Service Management (SMAX) uses built-in AI and analytics to automate IT service management (ITSM), IT asset management (ITAM), and enterprise service management (ESM). With a private GenAI virtual agent, our IT service management software empowers users and service agents to find the answers they need, when they need them. Bexprt creates compelling solutions for our customers with flexible options that include solution resale, managed, or cloud services.
Value Added Reseller
As an OpenText Service Provider Partner (Reseller), Bexprt brings compelling solutions, innovative marketing programs, training, tools and support, along with competitive discounts.
With a wide range of offerings for,
- Project Management as a service (PMaaS),
- Managed Services Cloud Operations and support,
- …enhancing the user experience for SMBs, and large enterprises.
Managed Services
Delivering access to a broad range of capabilities that support our customer’s chosen business model,
- Flexible engagement options, tailored to the seasoned provider and those just starting out
- Let us help you take your business forward with engaged applications and services!
- Day 1 & Day 2 support
- 24/7 service desk
- Performance management and monitoring
Why choose Bexprt for OpenText projects?
- Risk-free transformation using our in-house methodologies, toolset, and processes
- Automated tasks reduce manual efforts
- Reliable partner sharing the E2E journey with our customers including design, deployment, configuration, launch support, post-launch managed services
- Rich analytics & insights; provide comprehensive system health checks, pro-active quality of service assurance and diagnostic reporting and analysis
- AI capabilities: partnering with industry leaders like AWS & Google Cloud to AI-Ops capabilities and Advanced Analytics for your project, to drive productivity and enhance customer experience
Bexprt & Telecom News
Case Study: Turning data into actionable insights for Tier 1 MNO in Gulf Region
Bexprt delivers customized, automated analysis for Saudi Arabian-based tier-one mobile network operator. Executive summary This Tier 1 mobile network operator in the Gulf Region was manually assessing trends in the huge amount of operational data generated by the Session Border Controller in their network, and could only access historical data for the previous seven days. […]
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Legacy telephony systems: the digital path forward
In this blog post, Ayman ElBetaway, Bexprt’s Core Networks Deployment Technical Lead, provides an overview of the legacy issues, and the digital path forward for businesses’ telephone systems. How long will the legacy systems last? Traditional analog telecommunications systems are nearing the end of their product lifecycles, and if your business has not yet upgraded, now […]
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Case study: Bexprt delivers major Nuage upgrade for Tier 1 UK MNO
Project objective Upgrade Nuage VSP from version 5.4.1 to 20.10 R5 (major), for a Tier 1 Mobile Network Operator in the UK. What is Nuage? Nuage Networks from Nokia, Virtualized Services Platform [VSP] “is the industry leading network automation platform enabling a complete range of SDN, SD-WAN, and cloud solutions. VSP provides advanced network automation across networks and […]
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