Telecom

Bexprt has particularly extensive expertise and experience in the telecom sector. The team helps CSPs and MVNOs to build, manage and monitor their network over the cloud, and provides flexible on site or remote support to augment your resources in the field of Network Support Services, and Core Network and IP Backbone Services. If you have a specific project in mind, let’s set up a call.

Build

  • Bexprt’s experienced telecom team undertake, or support your team, in building the network function templates describing network function attributes and requirements.
  • Development of network service templates to define infrastructure requirements that specify how multiple network functions work together.

Manage

  • Choose a deployment location by selecting the correct network service template associated with your desired deployment location.
  • Deploy a network service with your infrastructure and network functions.

Monitor

  • Ensuring a unified view to summarize network functions and services, with a centralised dashboard enabled by a cloud native tool for core, BSS and Radio services. 
  • Enabling system-wide visibility and network resources utilisation.

Advanced Analytics

  • Bexprt can develop and build data-lakes, utilising data from all network elements.
  • Undertake Advanced Analytics on the data, enabling the CSP or MVNO to take informative decisions, benefitting use cases in Network Design & Planning, Operations efficiency, Customer Care enhancement, 360 view of customers journey, bundles & offerings, and network expansion.

Network Support Services

On-site and/or remote support augmented resources at the customer’s Network Operation Centre (NOC) or lab environment providing flexible capability to meet your needs.

  • Support deployment of new solutions
  • Handling of HW
  • Support for customer-led operational test activities
  • Network and lab support
  • Trunk provisioning, testing functionality of new trunks
  • Fault isolation, issue triage, investigation, replication and trouble resolution
  • Assist or lead projects, including network component upgrades or replacements
  • Flexible coverage (i.e. production and lab, business hours and off-hours)
  • Service migrations
  • Installation and configuration of vendor products in customer environments
  • Support PoC’s and technical path to closure for potential accounts

On-site and/or remote support augmented resources at the customer’s Network Operation Centre (NOC) or lab environment providing flexible capability to meet your needs.

  • Integration, testing, configuration, and optimization
  • Remote/on-site support services
  • Aim to resolve all issues at the time of call / first point of contact
  • Regular network operation follow-up, client reporting, and achieving goals within the allocated SLA time frames

System upgrades.

  • Proven methods using work plans and defined processes
  • Upgrades tested offline to identify issues and solve them before the live upgrade
  • Test installation at the client site for testing, training, and sign-off
  • Maintenance windows: live upgrades, in coordination with the client to minimize disruption
  • Software installation, as required 
  • Pro-active in maintaining clients on the latest software enhancements
  • Identifying training needs, and areas where systems can be improved or enhanced, and efficiencies implemented

Core Network & IP Backbone Services

  • NOC to SOC evolution
  • Core Network (CN): reviewing and aligning design and planning strategy
  • Voice & Packet CNs: reviewing and editing HLDs and LLDs
  • Multi-vendor core networks configuration audit and parameters review
  • CN dimensioning using customer profiles, reviewing current dimensioning
  • Providing ToC E2E review for private cloud applications
  • Deploying fresh backbones or extending POPs; IP/MPLS design consultancy with industry best practices
  • Robust skillset of backbone network technologies: MPLS, MPLS-TE, SRv6
  • Business-driven IP/MPLS backbone
  • Mobile Packet Core (MPC) readiness and segregation
  • Major functions & assets
  • AAA services

Experienced extra resources to augment your team

On-site and/or remote support augmented resources at the customer’s Network Operation Centre (NOC) or lab environment providing flexible capability to meet your needs.

  • Leverage the extensive experience in Telecom & IT of our vendor-independent team, to bring flexible additional expert resources to your projects, as you need them
  • Onsite and remote resources to augment your teams, across the EMEA region
  • We can also,
    • Induct and train more experts in your team
    • Share our knowledge, so that your team benefits from our multi-vendor, multi-technology expertise
  • Use Bexprt’s resources to flex as your needs change: we can deliver turnkey projects on your behalf, with full responsibility for the successful delivery of all elements, to specified levels of time, budget and quality
    • Solution review, HLD and LLD preparation
    • Integration, ATP and babysitting services
    • Manage opex efficiently
    • PMO: project planning, design, full project management, coaching and monitoring